Frequently Asked Questions
Below are answers to some of the most common questions we receive about our services, processes, and how we can help you.
Submission, payments & claims
You can submit a new assignment using the following link: Submit New Assignment. Alternatively, you can email us at [email protected] or call us at 289-843-7402.
We are based in Southern Ontario, but we serve clients across Canada, from British Columbia to Newfoundland, and even internationally. We collaborate closely with our clients to provide up-front budgets for travel and services.
We accept cheque, electronic funds transfer (EFT), and e-transfer to [email protected].
Call us, email us, or use our Contact page. Describe your situation, and we can help you determine whether an investigation is likely to be of value to you.
Types of Investigations
We investigate a wide range of claims, including vehicle fires, residential fires, commercial building fires, industrial building fires, vehicle hit and run incidents, vehicle mechanical failures, and vehicle vandalism incidents.
Yes, we investigate fires involving passenger vehicles, heavy trucks, recreational vehicles (RVs), machinery, farm equipment, construction equipment, boats, or any other type of engine-powered equipment.
Yes, we investigate fires involving both hybrid and electric vehicles.
Yes, we investigate residential fires involving all types of structures, including houses, apartments, and condominiums.
Yes, we investigate fires involving all types of commercial buildings.
Yes, we investigate fires involving industrial buildings and corresponding equipment.
Yes, we investigate all types of vehicles, including transport trucks.
Tools and Equipment
Yes, we can download crash data from vehicles using the Bosch Crash Data Retrieval (CDR) tool.
Yes, we can download infotainment data from vehicles using the Berla iVe tool.
We may be able to obtain useful infotainment data from vehicles not supported by Berla using our extensive connections in the forensics field.
Contact Us
For reliable and thorough forensic investigations, trust the experts at VForensics. Our team is ready to assist you with all your forensic engineering needs.